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Does anyone that does wholesale have a return or credit policy for unsold items?

post #1 of 5
Thread Starter 

Hello fellow cooks and bakers, I am new to the forum.  I have a small gluten free online/wholesale bake shop in California.  I was recently asked by a prospective store that wants to carry my products what my return or credit policy is for unsold baked goods.  I have never been asked this question so I thought I would take it to the masses and see if anyone has come across this question before?

 

Thanks in advance for your response. :-)

 

p.s. does anyone know any gluten free shared commercial kitchens in the LA area?

post #2 of 5

Msgfreebaker23, My granola is wholesaled into 24 locations. I do give the retail owner my promise that they will never loose money on my products due to expired products. I can do this because I give them a free swap out of older products before the expiration date. This gives them a peace of mind and they are willing to have a trial run of my granola with their customers. I do make no gluten baked products also, but i'm not a certified gluten free bakery. I know that my GF products don't stay fresh as long as my granola if that is the case for you too, then the swap out might not be an option for you. My granola has a shelf life of 3-4 months. My granola company is a CFO. My cupcake bakery is a commercial brick and mortar bakery. 

Here is my plug for CFOs

 

LA county knows that using a commercial kitchen is difficult for new businesses so...Have you looked into the Cottage Food Operation option for your biz? I am teaching a class on How to Create Your Cottage Food Operation in Los Angeles County. This allows you to create your product out of your own kitchen. Your kitchen will be inspected by the LA county health dept. You do get a permit number that must appear on your products. There are requirements that you have to meet and some that I would highly recommend you do to protect yourself. My granola company is a 3 and half yrs old CFO. And wholesaled into 24 stores. I teach and mentor my students on how I did it. To view the details of my class go to eventbrite.com and look at classes in Glendale area. My class is the last Monday in Sept.

 

Cheers,

Granola Girl

post #3 of 5
Thread Starter 

Hello GranolaGirl,

 

Thanks so much for your input.  That's a great idea to swap out your products before the expiration date, but you are correct, unfortunately, it is difficult to swap out gluten free products as the shelf life is not long.

 

I was looking into a CFO for the time being, it seems like a good option to start out.  I will check out your eventbrite info.

 

Have a great weekend!

post #4 of 5
Hi. I have a space for rent at Certified Commercial kitchen, LA area can rent by hours
310-908-9188
post #5 of 5
Quote:
Originally Posted by Granola Girl View Post

Msgfreebaker23, My granola is wholesaled into 24 locations. I do give the retail owner my promise that they will never loose money on my products due to expired products. I can do this because I give them a free swap out of older products before the expiration date. This gives them a peace of mind and they are willing to have a trial run of my granola with their customers. I do make no gluten baked products also, but i'm not a certified gluten free bakery. I know that my GF products don't stay fresh as long as my granola if that is the case for you too, then the swap out might not be an option for you. My granola has a shelf life of 3-4 months. My granola company is a CFO. My cupcake bakery is a commercial brick and mortar bakery. 
Here is my plug for CFOs

LA county knows that using a commercial kitchen is difficult for new businesses so...Have you looked into the Cottage Food Operation option for your biz? I am teaching a class on How to Create Your Cottage Food Operation in Los Angeles County. This allows you to create your product out of your own kitchen. Your kitchen will be inspected by the LA county health dept. You do get a permit number that must appear on your products. There are requirements that you have to meet and some that I would highly recommend you do to protect yourself. My granola company is a 3 and half yrs old CFO. And wholesaled into 24 stores. I teach and mentor my students on how I did it. To view the details of my class go to eventbrite.com and look at classes in Glendale area. My class is the last Monday in Sept.

Cheers,
Granola Girl

Hi! Can not find you on eventbrite, can you please send more info about your class on email
RawKissel@gmail.com
Thank you, look forward to see you
All the best, Oksana
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