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  1. Articles
    Some Advice to Servers You have chosen to make your living, at least for awhile, in the hospitality industry - one of the few places people go these days expecting to have a good time. What a great place to be! A unique feature of the service business is the practice of tipping. For most...
  2. Articles
    Some of you put customer comment cards on your tables and ask that guests fill them out and let you know how you're doing.  I could put money on the fact that you receive more complaints on those cards than praise.  Unless someone was given absolutely outstanding service or the food was just...
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