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No more dupes!!

1126 Views 9 Replies 8 Participants Last post by  zossolifer
Hey chefs and cooks!
I just landed the job I've been chasin for a while now and its a huge but positive challenge in many ways.
First off, this restaurant gets some pretty high volume compared to anything I've ever been a part of as of yet, and for the first time, I'm working the station I've been after since the beginning, which is Sauté.
I'd always been used to getting my own tickets on whatever station I've worked, but at this restaurant, the only person getting tickets is our wheel guy or line expo or what have you.
I was wondering if anyone could share some advice, stories, or anything that might help me assimilate to this. The safety blanket of my own ticket rail has been lifted and I am depending on my own organizational skills and memory now. Any advice or words of wisdom would be greatly appreciated!
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     One trick that comes to mind is to find a small symbolic item to represent each dish you are responsible for and use as a memory trigger. Or it could be the placement of a piece of equipment or small ware. 

     So in practice, the expeditor calls out two fish, one chicken and a veal. So quickly you take two ? and place them in predetermined spot, then for the chicken a piece of X, and a piece of H for the veal. As the orders increase, keep adding or removing the appropriate number of ?, X, and H. 

     You can also have your pans set in a certain way so you move it to the necessary location when an order is called out. As in the rear burner is for veal so if a pan is on the burner, a veal must be needed. 

If you have different plates for each dish, grab the plate as the order is called for and set it in it's plating location. If all plates are the same, find a harmless way to mark the plates as you go. So a plate with a sprig of parsley is fish, with bread crumb is chicken, etc. 

   Occasionally you can call out. "I need an All Day." and the expeditor can confirm what he/she is expecting you to have going. 

Naturally you can develop whatever method works for your particular situation. 

It's nice to think you will develop the memory on your own but having a back up of some kind is a nice bit of comfort during a busy rush. 

Hope that helps. 
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