It shouldn't achieve a boil unless you're at a higher elevation, where are you located? Read the instruction manual. it will tell you how to use it and give you some sample recipes. If you don't have the manual, get the model number off of it and enter it
http://www.hamiltonbeach.com/use-and-care.html Then you can download the manual.
http://www.hamiltonbeach.com/use-and-care.html Then you can download the manual.