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Definitely an issue with your rice to water ratio and cooking time. I struggled cooking rice perfectly in the beginning because of a similar misconception regarding the 2:1 rule for all long-grain rice. Since then I've discovered that the amount of water you need depends on several factors including cooking device, cooking time, and grain of rice. I always start with a 1:1 ratio then add 0-1.5 cups depending on that particular rice's cooking time. White rice should cook for no longer than 15 minutes most cases. The proper rice to water ratio is an interesting, commonly misunderstood topic with most novice rice cooks, like I used to be. I explain the right way to find the perfect ratio on my blog HERE. Hope that helps!